A service of North American Division Information Technology Services

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Find the right service for your ministry.

Search by need, review plain-language summaries, and expand any service to see its purpose, use cases, prerequisites, availability overview, and ministry impact.

6 services shownFinal scope and service levels are confirmed during discovery.

Infrastructure as a Service

Cloud Hosting

Run virtual servers on resilient NADcloud infrastructure without maintaining the underlying hardware.

Virtual serversHigh availabilityFirewall protection
  • Highly available hosting for virtual machines
  • Automated server backups
  • Network firewall protection
  • Optional monitoring, DNS protection, vulnerability scans, packet monitoring, and web application firewall protection
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Purpose

Provide a dependable platform for server workloads while reducing the burden of owning and operating local infrastructure.

Common use cases

Business applications, databases, department systems, and other workloads that require virtual servers.

Availability overview

Service targets, maintenance windows, and support expectations are confirmed during onboarding.

Prerequisites

Defined workload, network requirements, backup expectations, and named technical contacts.

Ministry impact

Keeps essential ministry systems available while reducing local infrastructure burden.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

Platform as a Service

Web Hosting

Host and manage websites through Plesk on a highly available platform with automatic backups.

Plesk control panelAutomatic backupsWebsite protection
  • Plesk control panel for site management
  • Automatic website backups
  • Highly available hosting platform
  • Optional performance monitoring, web application firewall protection, and vulnerability scans
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Purpose

Give organizations a manageable, supported platform for public websites and digital resources.

Common use cases

Department sites, ministry websites, campaign pages, resource portals, and WordPress-based properties.

Availability overview

Platform availability and backup expectations are defined as part of the service setup.

Prerequisites

Domain and DNS information, site ownership, content or migration plan, and named site administrators.

Ministry impact

Helps ministries maintain reliable digital touchpoints without managing the full hosting stack.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

Backup as a Service

Backup Storage

Protect critical data with offsite, immutable, and scalable storage designed for dependable backup copies.

Offsite copiesImmutable storageScalable retention
  • Offsite storage for critical backup data
  • Immutable storage options
  • Capacity that scales with retention needs
  • Optional integrity checks, encryption, insider-threat protection, and offline repositories
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Purpose

Create a protected backup copy outside the primary environment so data can be recovered after loss or compromise.

Common use cases

Server backups, application data, long-term retention, ransomware resilience, and secondary backup repositories.

Availability overview

Capacity, retention, transfer method, and integrity-check schedule are defined with the client.

Prerequisites

Source backup system, estimated data volume, retention needs, connectivity, and recovery priorities.

Ministry impact

Protects ministry information and improves the ability to recover from accidental loss, system failure, or attack.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

Disaster Recovery as a Service

Disaster Recovery

Replicate critical systems offsite and prepare for failover when an emergency disrupts the primary environment.

Offsite replicationFailover capabilityContinuity planning
  • Replication of selected critical systems
  • Failover capability for emergency operation
  • Recovery priorities and responsibilities defined during planning
  • Testing approach and recovery procedures documented with the client
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Purpose

Keep priority systems recoverable and reduce operational interruption during a major outage or emergency.

Common use cases

Mission-critical applications, core operational systems, and workloads with defined recovery requirements.

Availability overview

Recovery objectives and service expectations are established for each protected workload.

Prerequisites

Compatible source systems, recovery priorities, network planning, application dependencies, and named decision-makers.

Ministry impact

Supports continuity of ministry and business operations when primary systems are unavailable.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

Data Center Services

Colocation Services

Place organization-owned hardware in a data center with cooling, power, and physical security.

Data center spacePower & coolingPhysical security
  • Data center space for client-owned equipment
  • Cooling and power infrastructure
  • Physical security controls
  • Optional firewall, routing, switching, and internet connectivity
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Purpose

Provide a protected operating environment for equipment that must remain physical or client-owned.

Common use cases

Specialized appliances, legacy systems, network equipment, storage platforms, and physical servers.

Availability overview

Space, power, network connectivity, access procedures, and support scope are confirmed before installation.

Prerequisites

Equipment specifications, power and network needs, rack-space requirements, access list, and installation plan.

Ministry impact

Improves protection and reliability for physical systems without requiring a local data center.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

Scoped Professional Service

Managed Infrastructure

Extend your IT team with scoped infrastructure planning, monitoring, and operational support.

Infrastructure guidanceOperational supportDefined scope
  • Discovery and architecture guidance
  • Monitoring and operational coordination
  • Documented responsibilities and escalation paths
  • Security, resilience, and modernization recommendations
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Purpose

Help organizations close infrastructure gaps with clearly defined services and access to NAD ITS expertise.

Common use cases

Organizations with limited IT staffing, infrastructure transitions, modernization efforts, and environments needing ongoing guidance.

Availability overview

Deliverables, response expectations, and hours of support are customized to the agreed scope.

Prerequisites

Current-state inventory, named contacts, access requirements, priority outcomes, and an approved responsibility matrix.

Ministry impact

Gives ministry teams access to specialized expertise while allowing local staff to focus on organizational priorities.

Next step

Submit a short request so the team can confirm fit, scope, and dependencies.

Request this serviceExisting-service support

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